What is a What Went Well retrospective?
The What Went Well retrospective is the two-column format most teams use for their first retro. It asks two questions: what went well, and what didn't go well. Because there is so little to explain, people can start writing almost straight away, which makes it a good fit for workshops, training sessions, product launches and teams that are new to retrospectives. It echoes two of the questions Norm Kerth put at the heart of his 2001 book Project Retrospectives: what did we do well, and what should we do differently next time? In TeamRetro, the session runs in a simple sequence. Everyone writes ideas silently and privately under both columns, so the first or loudest voice doesn't set the direction. The team then groups similar ideas, votes on the ones that matter most and discusses the top items. Actions come out of that discussion step, each with a clear owner, so the board stays at two columns and the session still ends with commitments. The format suits teams that want a quick, low-friction way to look back on a piece of work, sometimes described as "went well, to improve". When an established sprint team starts to find two columns too broad, Start Stop Continue or the 4Ls (Liked, Learned, Lacked, Longed for) add more structure while keeping the same rhythm of writing, grouping, voting and discussing.
What Went Well retrospective format
What went well
What worked, and what should we keep doing?
This column captures the practices, decisions and moments that helped the team succeed. Ask people to be specific: "good communication" is hard to repeat, while "the daily check-in with design caught two issues early" gives the team something to keep. Give everyone a few minutes of silent writing before anything is shared, and ask the most senior person in the room to add their ideas last. When you discuss, look for the reasons behind each success so the team can do it on purpose next time.
What didn't go well
What got in the way or fell short?
This column covers blockers, frustrations and results that fell short of expectations. Set the tone before writing starts: the aim is to improve how the team works, and nobody is being blamed. Encourage people to describe the situation and its impact, not the person involved. Anonymous input in TeamRetro helps people raise sensitive points. After grouping and voting, focus discussion on the top two or three items and agree an owned action for each one.
When to use this retrospective
- After a workshop or training session, when you want quick feedback from participants with almost no setup.
- Following a product launch or release, to capture what to repeat and what to fix before the next one.
- With a team running its first retrospectives, since the two questions need no explanation.
- When time is short and you need a focused 30-minute session that still ends with owned actions.
- With mixed or cross-functional groups who don't share agile vocabulary but can all answer what went well and what didn't.
Suggested icebreaker questions
- What is one small thing that went well for you this week outside of work?
- If this project or event were a movie, what genre would it be?
Want a warm-up your team plays, not just answers out loud? Browse free icebreakers →
Ideas and tips for your retrospective meeting
- Start with silent, private writing in both columns so quieter team members get the same chance to contribute as the most vocal ones.
- Ask the most senior person or manager to add their ideas last, which stops their views from anchoring everyone else.
- Keep the board to two columns. Capture actions in the discussion step after voting, and give every action a single owner and a due date.
- Group similar ideas before voting so the votes reflect real themes and don't get split across duplicates.
- Limit discussion to the top-voted items and timebox each one (5–10 minutes works well) so the session finishes with decisions.
- Open the next retro by reviewing previous actions. If the same issues keep returning to "What didn't go well", try Start Stop Continue or the 4Ls for more structure.