TeamRetro Subprocessors
Third-Party Subprocessors
TeamRetro uses the third-party entities in the table below to perform limited activities in connection with the provision of its services.
TeamRetro Core Product Subprocessors
Subprocessors in this section apply to the use of the TeamRetro product.
| Entity | Task | Entity Country | Processing Country |
|---|---|---|---|
| Amazon Web Services 38 Avenue John F. Kennedy, L-1855, Luxembourg |
TeamRetro EU Region Hosting services for the core TeamRetro application EU environment (VPC, ALB, WAF, ECR, ECS, RDS, Elasticache, Backup), content storage and distribution (S3, CloudFront), infrastructure security and management (CloudWatch, CloudTrail, GuardDuty, SecurityHub). |
Luxembourg | Germany |
| Ably Realtime Ltd. Scale Space, 58 Wood Lane London W12 7RZ United Kingdom |
TeamRetro EU Environment Real-time data synchronization via Websockets |
United Kingdom | Cross-border (Ireland, Germany, United Kingdom, France, Sweden) |
| Amazon Web Services 410 Terry Ave N, Seattle, Washington 98019 United States |
TeamRetro US Region Hosting services for the core TeamRetro application (VPC, ALB, WAF, ECR, ECS, RDS, Elasticache, Backup), content storage and distribution (S3, CloudFront), infrastructure security and management (CloudWatch, CloudTrail, GuardDuty, SecurityHub). |
United States | United States |
| Ably Realtime, Inc. 2100 Geng Road, Suite 210 Palo Alto, CA 94303 United States |
TeamRetro US Environment Real-time data synchronization via Websockets |
United States | United States |
| Twilio Inc. 101 Spear St 5th floor, San Francisco, CA 94105, United States |
Processes and delivers transactional emails (SendGrid) | United States | United States |
| PayPal 2211 N First St, San Jose, CA 95131, United States |
Payment processing for online self-subscriptions (Braintree Payments). | United States | United States |
| Rollbar, Inc. 548 Market St #60587, San Francisco, CA 94104, United States |
Error logging | United States | United States |
| Better Stack, Inc. 9450 SW Gemini Drive PMB 98229 Beaverton, Oregon 97008-7105 |
Application logging (Better Logs) and application uptime monitoring (Better Uptime). | United States | United States |
| Datadog, Inc. 620 8th Ave 45th FloorNew York Times Bldg, New York, NY 10018, USA |
Application monitoring, telemetry, and metric services. | United States | United States |
TeamRetro AI Synthesis Subprocessors
Subprocessors in this section are optionally engaged when you make use of TeamRetro’s AI synthesis features such as suggested grouping, retrospective and health check meeting summaries and health check response summaries. AI Synthesis features can be globally disabled at the account level at any time.
| Entity | Task | Entity Country | Processing Country |
|---|---|---|---|
| Amazon Web Services 38 Avenue John F. Kennedy, L-1855, Luxembourg |
TeamRetro EU Environment Optional suggested grouping, retrospective and health check meeting summaries and health check response summaries powered by AWS Bedrock. AWS Bedrock does not log, store, or use for your content for any other purposes. |
Luxembourg | France |
| Amazon Web Services 410 Terry Ave N, Seattle, Washington 98019 United States |
TeamRetro US Environment Optional suggested grouping, retrospective and health check meeting summaries and health check response summaries powered by AWS Bedrock. AWS Bedrock does not log, store, or use for your content for any other purposes. |
United States | United States |
TeamRetro AI Content Generation Subprocessors
Subprocessors in this section may be engaged when you make use of TeamRetro’s Generative AI features such as AI-generated retrospective templates, health models and icebreaker questions. No PII or commercially sensitive information shared with these subprocessors.
| Entity | Task | Entity Country | Processing Country |
|---|---|---|---|
| OpenAI LLC Poineer building 3180 18th St, San Francisco, CA 94110, USA |
OpenAI generative AI is used for AI content generation (retrospective templates, health models, icebreaker questions) | United States | United States |
GroupMap Technology Pty Ltd Business Operations Subprocessors
Subprocessors included in this section apply when you engage with GroupMap Technology Pty Ltd as an organization and purchase or use any of our offerings.
| Entity | Task | Entity Country | Processing Country |
|---|---|---|---|
| Google LLC 1600 Amphitheatre Parkway, Mountain View, California, 94043, USA |
Google Workspace processes email messages. Customer content may be processed by Google Workspace but only if customer chooses to provide customer content in email interactions with GroupMap staff. | United States | United States |
| Salesforce, Inc. (Slack) 415 Mission Street, San Francisco, California, USA |
Internal team communication tool, which may include customer support or technical incident response information. | United States | United States |
| Xero 19–23 Taranaki Street Te Aro, Wellington 6011 New Zealand |
Enterprise invoicing and financial accounting. | New Zealand | United States |
| PayPal 2211 N First St, San Jose, CA 95131, United States |
Enterprise invoice payment processing | United States | United States |
| Skcript Technologies Pvt. Ltd (FeatureOS) L3, VR Mall, The Hive, Madras House, near Madras House, Anna Nagar, Chennai, Tamil Nadu 600040, India |
Feature suggestions | India | United States |
| HelpScout Boston, Massachusetts, United States |
Sales & support ticketing system | United States | United States |
| Linear Orbit, Inc (Linear) 440 Barranca Ave #4242, Covina, CA 91723, United States |
Feature backlog, task and client management | United States | United States |