Target Market

Who are the ideal customers for this product?

Our primary target market is small to medium-sized businesses in the retail industry, specifically those with 10–100 employees and annual revenue between $1M and $10M.
We should also consider targeting early adopters and tech-savvy consumers who like trying new tools and will pay a premium to get them first.
Based on our market research, we could segment the target audience by industry verticals, such as healthcare, finance, or education, and tailor our messaging accordingly.
Positioning & Messaging

How should we position and differentiate our product?

Our product should be positioned as the simplest way for businesses to run complex processes without extra staff.
We could highlight the features that set us apart from competitors, such as advanced analytics, easy integration, or a user-friendly interface.
Our messaging should stress the tangible benefits our product offers, such as cost savings, higher productivity, or a better customer experience.
Pricing Strategy

How should we price our product for optimal adoption and revenue?

We could consider a tiered pricing model, offering different feature sets and service levels to cater to various customer segments and budgets.
A subscription-based pricing model might be more suitable, providing recurring revenue and allowing us to offer regular updates and improvements.
Let's analyze our competitors' pricing strategies and price competitively while making our value clear.
Promotion & Marketing

How can we effectively promote and market our product?

We should use social media and influencer marketing to build buzz with our target audience before and during the launch.
Content marketing, such as blog posts, whitepapers, and webinars, could be effective in educating potential customers and establishing thought leadership.
Targeted advertising campaigns, both online and offline, can help us reach specific customer segments and drive traffic to our website or sales channels.
Sales & Distribution

How will we sell and distribute our product?

We should evaluate the potential for direct sales, either through our website or a dedicated sales team, to establish a direct relationship with customers.
Partnering with resellers, distributors, or value-added resellers could help us expand our reach and use their existing customer relationships.
For certain markets or customer segments, we might need to consider setting up a network of authorized dealers or retail outlets.
Launch Roadmap

What are the key milestones and timelines for our product launch?

We should establish a clear timeline for key milestones, such as product development, testing, manufacturing, and marketing campaigns.
Identifying dependencies and critical paths will help us prioritize tasks and allocate resources effectively to meet our launch targets.
Let's discuss potential risks and challenges that could impact the launch timeline and develop contingency plans to mitigate them.

What is a Go-To-Market Strategy Planning session?

A Go-To-Market Strategy Planning session brings product, marketing, sales and support together to agree on how a product will reach customers. The board covers six areas: Target Market, Positioning & Messaging, Pricing Strategy, Promotion & Marketing, Sales & Distribution, and Launch Roadmap. Each group usually holds part of the picture. Sales knows which customers are ready to buy, marketing knows which messages land, and product knows what will actually ship by launch day. Putting all of it on one board, with everyone adding ideas before the discussion, shows where those views clash while there's still time to fix them. You finish with decisions instead of a slide deck: who you're selling to, what you'll say, what you'll charge, where you'll sell and the dates that matter. Run it before a new product launch or a significant update, and come back to the same board once early market feedback arrives.

Go-To-Market Strategy Planning format

Target Market

Who are the ideal customers for this product?

Ask the team to define specific customer segments by demographics, attitudes and behavior, and to say which segment comes first.

Positioning & Messaging

How should we position and differentiate our product?

Help the team write a clear value proposition the target customer would recognize, and say plainly how the product differs from the alternatives.

Pricing Strategy

How should we price our product for optimal adoption and revenue?

Discuss pricing models, what competitors charge, and how to balance what customers will pay with the margin you need.

Promotion & Marketing

How can we effectively promote and market our product?

Explore the channels, tactics and campaigns that will build awareness and demand, and decide which ones to fund first.

Sales & Distribution

How will we sell and distribute our product?

Discuss sales channels, partners and logistics, and how customers will get support after they buy.

Launch Roadmap

What are the key milestones and timelines for our product launch?

Build the launch roadmap together, including dependencies, resources and a fallback plan for the riskiest steps.

When to use this retrospective

  • When you're preparing a new product launch or a significant update to an existing product.
  • When product, marketing and sales need to agree on one plan before work starts.
  • When you're reviewing market opportunities, competitors and customer needs to sharpen positioning and messaging.
  • When you need a marketing and sales plan the whole launch team has seen and agreed to.
  • When you're setting timelines, milestones and resourcing for a launch.

Suggested icebreaker questions

  • If our product was a celebrity, who would it be and why?
  • Share a memorable product launch experience, either as a customer or a team member, and what made it successful or challenging.

Want a warm-up your team plays, not just answers out loud? Browse free icebreakers →

Ideas and tips for your retrospective meeting

  • Invite product management, marketing, sales and customer support so every part of the launch is represented.
  • Bring market research and competitor analysis into the session so decisions rest on evidence.
  • Agree on objectives and success metrics before launch, so you can tell afterward whether it worked.
  • Expect to change the plan once market feedback comes in, and schedule a follow-up session for it.
  • Write down the agreed messaging so every team uses the same words.
  • Track performance data after launch and bring it back to the team to adjust the strategy.

Frequently asked questions

What is a go-to-market strategy planning session?
It's a team meeting where product, marketing and sales agree on how a product will reach customers. This template covers six areas: target market, positioning and messaging, pricing, promotion, sales and distribution, and the launch roadmap.
When should you run a go-to-market planning session?
Run it before a product launch or a significant update, early enough that pricing, promotion and sales plans can still change. A second session after launch is a good way to review early results.
Who should take part in a go-to-market planning session?
People from product, marketing, sales and customer support, since the decisions cut across all of them. Include whoever owns the launch date.
What should a go-to-market strategy include?
At minimum: the target customer, how you'll position the product against competitors, the pricing model, how you'll promote it, which channels you'll sell through and a launch timeline. The six columns in this template follow that list.
How long does a go-to-market planning session take?
Plan for 90 minutes to two hours. With six areas to cover, larger groups often split into breakouts by area and then review together.
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