TeamRetro Subprocessors

Third-Party Subprocessors

TeamRetro uses the third-party entities in the table below to perform limited activities in connection with the provision of its services.

TeamRetro Core Product Subprocessors

Subprocessors in this section apply to the use of the TeamRetro product.

Entity Task Entity Country Processing Country
Amazon Web Services
38 Avenue John F. Kennedy, L-1855, Luxembourg
TeamRetro EU Region
Hosting services for the core TeamRetro application EU environment (VPC, ALB, WAF, ECR, ECS, RDS, Elasticache, Backup), content storage and distribution (S3, CloudFront), infrastructure security and management (CloudWatch, CloudTrail, GuardDuty, SecurityHub), and generative AI for grouping and summarization (Bedrock).
Luxembourg Germany
Amazon Web Services
410 Terry Ave N, Seattle, Washington 98019 United States
TeamRetro US Region
Hosting services for the core TeamRetro application (VPC, ALB, WAF, ECR, ECS, RDS, Elasticache, Backup), content storage and distribution (S3, CloudFront), infrastructure security and management (CloudWatch, CloudTrail, GuardDuty, SecurityHub), and generative AI for grouping and summarizing (Bedrock).
United States United States
MessageBird UK Limited
New Fetter Lane 8th fl, 6 New St Square, London EC4A 3AQ, United Kingdom
Real-time data synchronization via websockets (Pusher) United Kingdom Cross-Border (California, Singapore, Switzerland, United Kingdom)
Twilio Inc.
101 Spear St 5th floor, San Francisco, CA 94105, United States
Processes and delivers transactional emails (SendGrid) United States United States
PayPal
2211 N First St, San Jose, CA 95131, United States
Payment processing for online self-subscriptions (Braintree Payments). United States United States
Rollbar, Inc.
548 Market St #60587, San Francisco, CA 94104, United States
Error logging United States United States
Better Stack, Inc.
9450 SW Gemini Drive PMB 98229
Beaverton, Oregon 97008-7105
Application logging (Better Logs) and application uptime monitoring (Better Uptime). United States United States
Datadog, Inc.
620 8th Ave 45th FloorNew York Times Bldg, New York, NY 10018, USA
Application monitoring, telemetry, and metric services. United States United States

TeamRetro Content Generation Subprocessors

Subprocessors in this section may be engaged when you make use of TeamRetro’s Generative AI features such as AI-generated retrospective templates, health models and icebreaker questions. No PII or commercially sensitive information shared with these subprocessors.

Entity Task Entity Country Processing Country
OpenAI LLC
Poineer building 3180 18th St, San Francisco, CA 94110, USA
OpenAI generative AI is used for AI content generation (retrospective templates, health models, icebreaker questions) United States United States

GroupMap Technology Pty Ltd Business Operations Subprocessors

Subprocessors included in this section apply when you engage with GroupMap Technology Pty Ltd as an organization and purchase or use any of our offerings.

Entity Task Entity Country Processing Country
Google LLC
1600 Amphitheatre Parkway, Mountain View, California, 94043, USA
Google Workspace processes email messages. Customer content may be processed by Google Workspace but only if customer chooses to provide customer content in email interactions with GroupMap staff. United States United States
Salesforce, Inc. (Slack)
415 Mission Street,
San Francisco, California, USA
Internal team communication tool, which may include customer support or technical incident response information. United States United States
Xero
19–23 Taranaki Street
Te Aro, Wellington 6011
New Zealand
Enterprise invoicing and financial accounting. New Zealand United States
PayPal
2211 N First St, San Jose, CA 95131, United States
Enterprise invoice payment processing United States United States
Skcript Technologies Pvt. Ltd (FeatureOS)
L3, VR Mall, The Hive, Madras House, near Madras House, Anna Nagar, Chennai, Tamil Nadu 600040, India
Feature suggestions India United States
HelpScout
Boston, Massachusetts, United States
Sales & support ticketing system United States United States
Linear Orbit, Inc (Linear)
440 Barranca Ave #4242, Covina, CA 91723, United States
Feature backlog, task and client management United States United States