A feedback and innovation culture could be described as an environment that fosters collaborative improvement and growth. It allows for creativity through the use of safe, open communication channels. As a result, innovative ideas are nurtured and delivered, while efficiency and value are maximized.
Netflix’ Innovation Centre is a prime example of a feedback and innovation culture; with their unique work environment built to foster innovation.
As a result, decision making by employees is encouraged. Each significant decision has an individual acting as ‘informed captain’ who will take ideas from conception to execution. Netflix also built talent density within ‘dream teams’ (a group of extraordinary individuals who inform those captains and work with the team to achieve outcomes.)
Importantly, Netflix paired this personal responsibility with a very direct but benevolent feedback culture. Ideas can be validated early and feedback is used to improve the final outcome.
This agile team health check helps your team assess their own practices when it comes to seeking excellence.