What is the FLAP Retrospective?
The FLAP retrospective covers four areas: Future considerations, Lessons learned, Accomplishments and Problem areas. Three of them look back at what happened and one looks ahead, so your team celebrates what went well and deals with what didn't before it plans the next stretch of work. Each quadrant has a job. Accomplishments is for the wins people are proud of. Problem areas is for what the team struggled with. Lessons learned asks what those experiences taught you, and Future considerations turns them into specific next steps. Moving from what happened to what it means keeps the discussion from ending as a list of complaints. FLAP works well after a milestone or release, or at a quarterly review, when you want one meeting that covers both reflection and planning. Start with Accomplishments to give the conversation some energy, then work around to the future.
FLAP retrospective format
Future considerations
What direction do we want to take?
Explore the opportunities and challenges coming up. Push for specific ideas instead of vague hopes, help the team decide which matter most, and turn those into concrete next steps.
Lessons learned
What have our experiences taught us?
Ask what the team's successes and failures taught you. Look for cause and effect and for patterns that keep repeating, then turn each lesson into something you'll do differently.
Accomplishments
What are we proud of?
Make it easy for people to share what they're proud of, from individual wins to team achievements. Ask what difference each one made to the team, the project or your customers.
Problem areas
What have we struggled with?
Keep the discussion blame-free. Look for problems in the system, not individual mistakes, and steer the team toward fixes instead of dwelling on what went wrong.
When to use this retrospective
- When you want one session that covers both looking back and planning ahead
- After a significant project milestone or release
- When the team needs to tackle ongoing problems without losing sight of what's going well
- At a quarterly review, to check progress and plan improvements
Suggested icebreaker questions
- What's one thing you learned last week that surprised you?
- If you could instantly master one new skill, what would it be and why?
Want a warm-up your team plays, not just answers out loud? Browse free icebreakers →
Ideas and tips for your retrospective meeting
- Start with Accomplishments so the team has some energy before it gets to the problems
- Use dot voting to choose which items to discuss in detail
- Turn each Future consideration you keep into a specific action with an owner
- Keep a parking lot for discussions that need to continue after the retrospective
- Record lessons learned in a shared space so later projects can use them
- Timebox each quadrant so no single one takes over